Font Reserve is great Font management software, but every now and then you might experience font problems. Main reason for that is font caches. According to Extensis, font caches have to be purged on regular basis. They do not supply any tools, so you have to do it manually.
From time to time FontReserve preferences and temporary database might get corrupted. When it happens you might get error messages. fonts will not activate automatically or not at all. Following is a shortlist of error messages you might get:
When you get last error message in this list: “DocFontInfo::DoActivate – exception caught # (1)” it means that Font Reserve is getting corrupted. Usually none of the symptoms are present after that error message and everything seems to work fine until Font Reserve stops working at all. So, when you get “DocFontInfo…” error message, it is a good practice to clean Font Reserve preferences. Here is how.
Quit all Adobe applications (InDesign, Photoshop, Illustrator, Acrobat, Distiller), quit Safari. Open System Preferences from Apple menu and choose Font Reserve. Uncheck “Turn on when log in” checkbox. Click on “Stop” button to stop FontReserve and make sure it says “Font Reserve Off”. Close this window and System Preferences window.
Navigate to Macintosh HD/Library/Application Support/Font Reserve/ and delete folders Databases and Trash.
Navigate to your Home Folder/Library/Preferences/Font Reserve/ and delete all files from it.
Empty trash. All your FontReserve preferences, such as server to connect to, login name and password, Font display in Font Reserve Client would be gone.
Open System Preferences from Apple menu and choose Font Reserve. Check “Turn on when log in” checkbox. Click on “Start” button to start FontReserve and make sure it says “Font Reserve On”.
Launch Font Reserve Client, and connect to Font Reserve server using your own username and password. Contact your supervisor to get a host name for your Font Reserve Server. Make sure to check ‘Save user name and password’ to save your login information.
In Font Reserve Client you might want to display Fonts grouped in alphabetical order and in families. To do that:
[repost from Feb 1, 2008]